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Operational Excellence How to Get More Value out of Your Data

| Author / Editor: Melissa Tompkins / Dr. Jörg Kempf

In the process industry, big data has been in use for decades. Virtually every process plant is equipped with systems that manage transactions, automate processes, and, in general, execute the company’s business. These systems generate huge volumes of data; however, usually only a few trained “power users” can turn this information into operational improvements. With the right platform for operations intelligence, companies can share information in real time with the wider organization — an important step toward operational excellence.

Related Companies

Visibility improves the bottom line — Siemens’ XHQ Operations Intelligence platform provides users with a wide, unique range of coherent, up-to-the-minute information.
Visibility improves the bottom line — Siemens’ XHQ Operations Intelligence platform provides users with a wide, unique range of coherent, up-to-the-minute information.
(Picture: Siemens)

Operational Excellence has many names, and can mean different things to different companies around the world. The main focus of Operational Excellence at The Bahrain Petroleum Company B.S.C. (Bapco) is to improve performance and to sustain that performance into the future of the company’s integrated oil operations. The ultimate goal is to achieve zero incidents occurring within the company, and to provide the highest level of safety possible.

A key aspect of most Operational Excellence programs is involvement of the organization’s leadership. At Bapco, leaders commit to Operational Excellence, but before the Siemens Operations Intelligence Solution XHQ was introduced it was a major challenge to track the fulfillment of this commitment for a variety of reasons: finding the operations data was difficult, and then once, found multiple versions of the same data often existed. Significant time and distinctive skills were needed to put this data together in a meaningful way.

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This is where operational governance comes in, and where XHQ provides significant benefits for Bapco. Nathan Wright, Superintendent of the Bapco Operational Governance program, says: “Governance is a powerful means of ensuring that people do what they say they will do. Governance need not be onerous, intrusive, or burdensome but it does need intelligent design and facilitation.”

Automated Online Reporting

XHQ is the platform for the intelligent design and facilitation of Operational Excellence at Bapco. One way in which XHQ helps to support governance is by providing an automated, online reporting system that requires ‘zero prep’ from Operations or the OE team that facilitates governance. All of the data that comes into XHQ from many different Bapco information systems is available to the governance reporting system. Not only does this streamline the governance process, it also creates a high level of transparency in the business. At any time, any staff member can retrieve the current status of a Section’s governance from XHQ, and view vital statuses in areas such as

  • Personal & Process Safety,
  • Leadership Engagement,
  • Engineering Projects,
  • Safety Culture,
  • Reliability,
  • Critical Maintenance,
  • Process Upsets,
  • Environmental Exceedences and others.

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