Industry 4.0 Data-driven Decision Making for Predictable Production
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How to gain timely and accurate data insights to optimise asset performance and reliability.

Data-driven decisions are those backed up by hard evidence; reliable and trustworthy data rather than intuition, gut instinct, or guesswork. However, the abundance of data that is generated from IIOT (Industrial Internet of Things) devices and multiple siloed sources makes it difficult to analyse. The worst thing that can happen is that critical data is missing, remains hidden, or is incorrect. So, how do you know you have the correct information to make the right decision at the right time?
The Tipping Point for IIOT
The Industrial Internet of Things is at the tipping point. The cost of sensors, data connection, and data storage is now a fraction of what it used to be. As a result, the amount of raw data being generated in plants from IIOT sources is growing exponentially, and many organisations cannot keep up.
For most plant managers, the vision of a completely autonomous plant is still a pipe dream. Every sensor added produces thousands of additional data points. As a result, making sense of the data to gain meaningful insights and get to the right decisions can be time-consuming and difficult if you are not sure of its relevance or accuracy.
Industry 4.0 can connect physical assets in the plant to their digital counterparts to improve the automation of plant operations and maintenance. Using edge computing to implement artificial intelligence and automated rules is a fast and easy way to alert personnel of problems that must be addressed. However, edge computing is still a silo and might not monitor all aspects of every asset over the long-term, nor understand interdependencies. To fully oversee a facility, you need a systematic, sustainable approach for tracking asset health over time with visible, accessible, and trusted engineering data.
The Ugly Truth
Plant managers have embraced IIOT out of a desire to eliminate human senses from inspections, such as seeing a leak or hearing a malfunctioning motor. Even with the explosion of sensors that can detect changes in operating conditions, the ugly truth is that plants remain highly people-dependent. To improve automation, plants need an efficient, effective, and comprehensive programme that fully defines organisational and business processes, proactive and predictive asset management practices, and the right technology that enables the implementation and execution of real-time asset performance.
What prevents organisations from making fast and accurate decisions?
While big data was expected to make decision making easier, it has been difficult for organisations to tap into big data’s full potential because they have not learned how to harness and leverage their data in a way that validates it as trustworthy. Additionally, organisations are not analysing the data in a timely manner to gain insights. Data problems include:
- 1. Availability – data simply doesn’t exist
- 2. Accessibility – data is stuck in departmental silos, in disparate databases or excel spreadsheets, and is hidden away
- 3. Relevancy – data pertinent to the problem isn’t relatable
- 4. Reliability – data is not trusted or reliable
- 5. Processing – data is not in the correct format
- 6. Volume – there is too much data to manage
By not having the right and necessary data in place, making the correct decision seems impossible. But when the right data is in place after it has been collected, managed, analysed, and shared, it provides critical information to decision makers, giving them:
1. Goal Alignment: Ensure that goals and targets are met by first identifying your goals and then asking what the data can do for you to achieve them. You can then build a strategy around the data. This will save time in the long run because you are only using the data related to the goals.
2. Confidence: Eliminate guesswork and estimates and ensure you make the right decisions with the knowledge that they were made with facts, straight from your trusted information sources. This not only makes decision-making easier, but faster.
3. Insights: Dive deep into your data and uncover patterns and events that would have otherwise remained undiscovered. With the addition of machine learning and artificial intelligence, you can gain more insight into future predictions and forecasts.
4. Real-time Information: With a constant source of real-time or near real-time data, consolidated and analysed from multiple sources, you will always keep up-to-date with asset performance, eliminating late reports and unscheduled events.
5. Situational Awareness: Make data-driven decisions knowing what is happening and how to be prepared, including an understanding of what’s working and what’s not, how assets are performing, and how reliable equipment can be. With a digital twin, you can see the effects of decisions made both in the past and in the present, as well as simulate and forecast into the future.
6. Contextual Visibility: With trusted information, you have the ability to bring your data to life. This doesn’t just apply to operations and maintenance data, it applies to design and engineering data from 2D process diagrams to complex 3D/4D models and reality meshes within digital twins.
With data continuing to grow at an exponential rate, accelerating your digitalisation strategy is key to moving forward and remaining competitive. Digital twins help you to make trusted data-driven decisions with confidence. With digital twins, you can:
- 1. Capture all asset information sources
- 2. Improve data quality from Capex to Opex
- 3. Ensure operational readiness and superior asset performance
- 4. Lower operational costs
- 5. Make information easier to find
- 6. Ensure information is up-to-date
- 7. Interpret, manage, and analyse data from one central source
- 8. Improve the way information is presented
- 9. Provide intelligent insights
Digital Twins are Crossing the Chasm
In asset-intensive industries, digital twins are crossing the chasm to support operational excellence. Within a plant, digital twins empower engineering, operations, and maintenance to collaborate and capitalise on the opportunity of Industry 4.0. Digital twins help to overcome common pitfalls, such as data overload, systems integration and interoperability, and siloed data. Digital twins are open and connected data environments that can become a sustainable competitive advantage in the age of IIOT.
Gain Insights to Make Effective Decisions
Automated rules, calculations, artificial intelligence, and machine learning are all valuable methods to enable faster and more effective decisions. However, engineering information for each must be complete, accurate, and available to ensure you are making the right decision at the right time. Otherwise, it becomes harder to mitigate costs and downtime when the asset fails.
In short, effective decision-making depends on always knowing the current state and status of the asset and becoming informed immediately when that state or status changes. This knowledge should include essential engineering information, as well as how to bring the asset back to the as-built, as-commissioned, or as-designed state when necessary.
Asset lifecycle information management is the backbone of the digital twin. Components, structures, systems, and operating states all change over time due to wear and tear, operator decisions, and overall plant conditions. Changes in any single asset can negatively impact wider systems and processes. Trustworthy engineering data enables plant engineers to determine why a change occurred and who caused the change.
We know that raw sensor data alone might not be useful as the complexity and interconnections of piping and process equipment, systems, instrumentation, and control devices increase. Operations technology relies on analytics visibility as well as subject matter experts that can act based on the massive amount of data being generated. Digital twins can harness that raw data and create a trusted system of systems. They can connect data with processes and identify, consolidate, and analyse all relevant sources of data to make asset health more visible and drive informed decisions and measurable business results.
As assets are designed, commissioned, operated, and then redesigned, modified or added to, the digital twin and asset information model need to be kept evergreen. The convergence of information technology, operations technology, and engineering technology (or IT-OT-ET) feeds the digital twin. In addition to communicating the current state of the asset, the digital twin can perform operational and engineering simulations to model the performance of an asset over time and evaluate options to improve performance. Essentially, the digital twin connects the data from IT-OT-ET in a single view, allowing the team to validate, visualise, and analyse all plant data in any format and any data storage location. A digital twin environment that is open, interoperable, connected, and contextualised enables true collaboration between engineering, operations and maintenance.
Digital Transformation
Digital twins are transforming plants to keep them ahead of the competition. Everyone from the plant floor to the boardroom needs insights to make more informed data-driven decisions. Digital twins provide a necessary federated view of all necessary systems and data, which gives workers at all levels the insight needed for overall success.
* Global Director of Marketing for Digital Twin Solutions, Asset and Network Performance at Bentley Systems
(ID:46697309)