A Splash of Colour: The Right Pump for Inkmaking
Partners For Life
Both Hoffmann and La Valle agree that the success and growth of their respective companies has been based on identifying and building business relationships with the right partners. “For us, it is very important to have long-term relationships with both manufacturers and our employees,” Hoffmann emphasises strongly.
“It is very, very important because it takes some time to learn about this pump market, to learn about the applications and the products. It is part of our culture to enhance and to push those long-term relationships that we have in Spain and in other countries in Europe and South America.”
To illustrate that point, Chimigraf became a client of TDF Group in 1982 and has remained loyal to its pump supplier for the ensuing 33 years. “The relationship with TDF is very important,” said La Valle. “We have a lot of experience with them and are very confident in their support. For us, they are the best company in Spain in this sector.” The admiration and respect between the two companies runs both ways.
“I would call Chimigraf one of those hidden champions that we have in the Spanish economy,” explains Hoffmann. “It’s a company that the general public wouldn’t know, but it’s a company that has been developing tremendously well over the years. They started small, but have grown nationally and internationally, and we have really grown into a nice partnership together.”
The Final Ingredient
For many years, Chimigraf was using gear pumps for the transfer of raw materials and finished products at its ink-manufacturing facilities, but was beginning to experience unacceptable levels of fluid leaks, maintenance costs and downtime, as well as a loss of operational efficiency. With that in mind, La Valle reached out to Hoffmann to see if TDF Group could offer a solution.
“We had a lot of gear pumps and because of the technical problems we were having we had to stop producing several times a week,” said La Valle. “We had wear problems and had to maintain them a lot because every month we had some kind of problem we had to repair. It was a lot of added expense and we had to stop working, which was another problem.”