Training and Competency

Refining the Best Asset: Manpower – New Strategies for Training and Competency

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Training involves activities done to teach employees/workers how to carry out new tasks and procedures in an existing unit or a new unit in case of a fresher. It also includes refreshing the knowledge of existing practitioners. Actual methods vary from unit to unit; the traditional one is to have a listed schedule of training programs and seek nominations from department heads to participate. Another method is to fix up certain number of days (3-15) for each group of employees annually to be trained on their needs in a separate center. The modern strategy is that the individual employee identifies his needs and the same is agreed with his superior after discussion for changes with scheduling. This is then implemented by the training group.

Necessary Elements – Developing a Successful Training Schedule

While a combination of these methods are common, any good strategy needs to have three essential elements. One, programs should be scheduled at the right moment (periodically or just in time), two, subject should evolve after assessing target audience requirements, and three, it should be confirmed that each participant has understood the subject and he/she should be evaluated for the performance at work on this subject.

While many companies do the first two elements quite successfully, it is the third element that distinguishes the winner from the rest. It is the most difficult to practice at industrial situations as time lines, work pressures, etc., intervene to negate this step or take it for granted.

Training Essentials – Right From the Start

Training sessions should have a mix of class room training along with on the job demonstration or simulated exercise. It is imperative to schedule the program at the right time. This creates the right attitude in the participant. For example, when a major turnaround shutdown is planned, a training program specifically focusing on this subject makes those people participate with great interest.

Certain regular events should be covered in the periodic schedule. Subject content and details if evolved with participants’ requirements brings a special commitment during the session and it helps them to relate the subject to their activities as well as job role. Generally the feedback given by past participants in previous batches is used, but in modern times, the participants are contacted in advance to obtain their views and incorporate the same.

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