Operational Excellence for Business Excellence: The Kaizen Way!

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How about waste with purchasing or waste in design or R&D processes? These are not readily visible and one must engage tools such as process mapping and value stream mapping to get to the bottom.

Add or Delete?

The final challenge is to add or delete while improving! Most people prefer to add resources or throw resources at a problem. For example, if a machine is breaking down often; add a new machine, is a common management decision. Or if sales are less, add more sales men or if the finished goods warehouse is cramped, add more space is the common solution. While ‘adding’ maybe the appropriate solution in some situations; improving by ‘deleting’ is the Kaizen or Lean way to solve problems!

Emerson Global Users Exchange

Let's Do Better: How to Improve Project Performance

Try to delete waste and problems, before deciding to add new resources! Can we stop the breakdowns in the machine, before buying a new machine? Can we learn and apply total productive maintenance? Can we study the sales process and find and burst the bottle necks before hiring more salesmen? Can the flow of inventory be improved via just in time methods to solve the space crunch at the FG warehouse by using total flow management?

So one can see that there are many challenges existing while one tries to convert plans into actions, but for a Lean and Kaizen mind these challenges are opportunities to improve! The Lean mind looks for visible and invisible waste. It is a mind that looks for deletion before addition!

In closing let me share with you that Operational Excellence impacts the customers via high quality products, predictable delivery schedules, stable pricing and responsive customer service.

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