Digital Solutions New Service App to Boost Uptime and Maximize Heat Transfer
Tranter has launched a new service app called ‘TranterCare’ that helps customers work proactively with their heat exchanger maintenance and schedule service quickly. The app will first be launched in India and later be scaled for global use.
Tranter has presented its new service app ‘TranterCare’ that helps customers work proactively with their heat exchanger maintenance and schedule service quickly. The app is a dynamic tool for maintenance personnel from any industry that ensures maximum uptime and on the move support, states the company. The Indian market will be the starting point for the app; however, the technology has the ability to be scaled for global use in the future.
The service app is conceptualized considering customer needs of current times. This app can revolutionize the way after-sales activities are handled between end users and service providers, adds the firm. With minimal communication and time, a maintenance person can get in touch with a service engineer and provide various desired inputs online and in real time. This would ensure less physical contact and quick resolution to problems in the field, with minimum in-person time attendance, shares the company.