Gerstel Chromatography Specialist Broadens Support for Southeast Asia

Editor: Dominik Stephan

Growing demand for intelligently automated laboratory solutions has fuelled Gerstel’s growth in Southeast Asia. To provide the best possible local support for the ever-growing number of customers and partners in the region, Gerstel LLP in Singapore has moved to new and bigger offices with a larger application laboratory. The new Gerstel LLP offices were officially inaugurated on June 22, 2015.

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The Gerstel LLP Team (Singapore): Li Xiao, Ph.D. (Application Chemist), Ng Yi Lin (Administrative Manager), Tan Surakanpinit (Regional Manager), Stanley Wong (Service Specialist) (f.l.)
The Gerstel LLP Team (Singapore): Li Xiao, Ph.D. (Application Chemist), Ng Yi Lin (Administrative Manager), Tan Surakanpinit (Regional Manager), Stanley Wong (Service Specialist) (f.l.)
(Bild: Gerstel)

Mülheim an der Ruhr, Germany, Singapore – The ribbon cutting and opening ceremony of the new Gerstel LLP offices in Singapore was a celebration that included Gerstel management, who had travelled from Germany, and Gerstel LLP staff, the regional team in Singapore, who had worked hard over years to grow the business and support the growing number of users in Southeast Asia. VIP guests included business partners, customers and guests from the business community and government.

Gerstel LLP was founded in 2010 as the fourth wholly owned Gerstel subsidiary outside Germany. Today, further subsidiaries are located in the U.S., Switzerland, Japan and Brazil. In around 70 additional countries world-wide, Gerstel is represented by highly trained distributors and partners. Gerstel employs a total of almost 200 staff worldwide. Company Headquarters are located at No. 1, Eberhard-Gerstel-Platz in Mülheim an der Ruhr, Germany, where the family owned and operated company was founded in 1967.


High-level technical- and application support for customers and partners

The Gerstel LLP offices are managed by SEA Regional Sales Manager, Ms. Tan Surakanpinit, who is the key contact for partners in Southeast Asia, China and South Korea. The new offices will house the Service- and Application Departments, which offer local and regional support, ensuring faster response in these time zones. Gerstel LLP is staffed by experienced colleagues, who form part of the world-wide Gerstel network of Service- and Applications experts. Management has made it clear that Gerstel will offer the same high level of support in the SEA region that the company is known for in Europe, the U.S. and Japan. Every Gerstel customer and partner in all regions must be supported with the highest level technical knowledge without delay.

The product portfolio is focused on GC/MS and LC/MS, building on three pillars: Automated sample preparation and -introduction; Thermal Desorption and Pyrolysis; and customer focused solutions based on complete GC/MS and LC/MS systems. Gerstel products and solutions are found in a wide range of industries, research institutes and government organizations, among these are departments of public health and safety and food safety.

Among the industry customers, Gerstel is a key partner of leading world-wide producers of flavors, food, beverages and consumer goods. Further key customers are the automotive industry, semiconductor industry, public utilities such as water suppliers, as well as forensic toxicology institutes. Products and solutions are used to test packaging for food and pharmaceuticals, as well as materials used indoors in homes, offices and vehicles. Gerstel solutions play a key role in safeguarding product quality and safety for many of our customers and for consumers world-wide.

Made in Germany, available around the world

Gerstel products provide valuable services in laboratories around the world, but they are made in Germany at company Headquarters in Mülheim an der Ruhr. At this location, the Gerstel R&D department develops and tests our products, this is where we develop and produce both hardware and software. The highly automated modern storage facilities ensure proper and prompt delivery to our customers at short notice. Further, Gerstel has invested heavily in keeping the operation environmentally friendly. This is the company's premise: To improve performance and productivity without putting a burden on laboratory staff, the workplace or the environment.

About Gerstel: Founded in 1967 and family owned, Gerstel is focused on developing and producing systems and solutions for chemical analysis. The main focus is on automated sample preparation for Gas Chromatography / Mass Spectrometry (GC/MS) and Liquid Chromatography / Mass Spectrometry (LC/MS) with integrated software control. The company delivers automated solutions focused on the needs of the customer and is the leading Agilent Technologies Premier Solutions Partner worldwide. The solutions can also be integrated into other leading manufacturers' systems.