Process Management with the Head up in the (Data) Clouds?

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“We have to learn from accidents,” Dr. Ulrike Weigerl of OMV agreed. Yet, the participants had a hard time to agree on what an accident actually is. Is a failure that was detected just in time an incident or not and do we really pay enough attentions to the nearby-incidents where only two vividly discussed questions.

“It is not the question wether we have a SIL 2 or SIL 3 standard implemented. It’s about having them ready for action!” stated Dr. Jan Hücker of HIMA. “It is actually easy to find technical errors – people like them. Because they don’t have to change their mindset!” Buzzwords like commitment are of little help, all attendees agreed. “Commitments don’t bring results!” Anneke Vemer, process control applications coordinator at Exxon Mobil, put it bluntly.

“Responsibility is in Every Decision”

Nevertheless, only a growing awareness and the rights mindset could prevent major accidents like Bunsfield or Deepwater Horizon, the presenters believed. Accessing the huge data heap and mining big data could become a major step towards a safer and more reliable industry. Instruments like interfaces or cloud computing could become a valuable aid. But in the end, it’s all about really the people.

“Responsibility is in every decision” one participant stated. Only if individual learning finds its way to the minds or co-workers and teammates, organizations will really adapt to their processes. For better profits and safety.

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