German China India

Here you get answers to your questions

Welcome to our help page. Please take a look at the section "Frequently asked questions", look through our technical documentation or contact us directly by e-mail or telephone.


MAIL@HELP Do you have a specific query regarding our specialized portal? Please write to our help desk - our experts will be glad to assist you!


FON@HELP - A call is sufficient
Do you require an immediate response to a query?
We would be glad to provide assistance about our information portal over the phone.
You can reach us at (+49) 931 418 2888. Our hotline is available from 9:00 am to 5:00 pm central european time. Outside of these hours and on weekends or holidays, you can reach us by e-mail at